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Customs Compliance Made Simple

Automate filings, reduce errors, and move goods across U.S. and Canadian borders with ease—backed by 24/7 support you can count on.

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Industry Leading Customs Compliance Solutions

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The Industry-Leading Platform for Smarter, Faster Border Clearance

Built for modern trade, the CustomsCity platform combines automation, AI, and deep compliance expertise to help importers, brokers, and logistics providers move goods seamlessly across the U.S. and Canada borders.. With a customer-first approach and reliable 24/7 support, we make customs compliance faster, smarter, and stress-free.

What you can expect:

24/7 Customer-First Support

Real people, real answers clients rate our response times among the best in the industry.

Smarter Compliance Automation

AI-powered validation, HTS code detection, and real-time visibility reduce errors and delays.

Proven Speed & Cost Efficiency

Cut manual processing time by up to 50% and reduce clearance costs by 30%+.

Fast, Scalable SaaS

Cloud-based platform with quick onboarding, zero IT hassle, and transparent pricing.

Customs Compliance Solutions

eCommerce Clearance Service 1

eCommerce Clearance Service

ACE Air eManifest1

ACE Air eManifest / ACAS

CBP In Bond System

CBP In-Bond System

Section 321 Data Pilot

Section 321 Data Pilot

Type 86

Type 11

ACE Ocean eManifest

ACE Ocean eManifest/PTT/In-bond

Freight Status Notification

CBP Freight Status Notification System

Importer Security Filing

ISF - Importer Security Filing

ACI Truck eManifest

ACE/ ACI Truck eManifest

Release Notification System

RNS - Release Notification System

Customs Compliance Consulting

Customs Compliance Consulting

Single Window Consulting1

Single Window Consulting

Prior Notice

FDA PN (Prior Notice)

CBP Manifest Query

CBP Manifest Query

air freight (1)

ACI Air eManifest

low cost country sourcing

Type 01 & Type 11

Award Winning Customs Compliance Platform

Imagine CustomsCity as Part of your
Customs Compliance Team

Customs Compliance Domain Knowledge

Technology

24 x 7 Support

CustomsCity Platform

The CustomsCity Platform is a modern Customs Compliance platform/ API for eManifest and trade declaration entry filing.

Services on the CustomsCity platform include ABI, ACE, AMS, ACAS, ISF, FDA PN, Type 11, 7512, and Section 321 Data Pilot.

The platform serves several customer segments including; customs brokers, freight forwarders, CFS warehouses, shippers, air carriers, ocean carriers, and highway carriers.

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How Clients React

See what our customers say about CustomsCity

Google star 1Google star 2Google star 3Google star 4Google star 55.0
5.0Google star 1Google star 2Google star 3Google star 4Google star 5
Top Rated Service
Verified by Trustindex
Trustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
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Oleksandr Cherniuk profile picture
Oleksandr Cherniuk
25 March 2025
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
After detailed reseach your service, I was impressed, but.. Have some issues: how can I use you service, where your chat not working? Can you integrate AI Chat to your website? Can you integrate Chat to quick resposnse with interaction with any of messgers? Web site to low-speed loading.
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FD Leblanc profile picture
FD Leblanc
30 November 2023
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
So far Customs City is fire honestly … from nowhere at night (8pm) to getting confirmation number at 2am (PN), including a demo only an hour after first contact. This customer experience is way above my expectations and it’s really welcome after the pain I experienced lately pertaining to prior notice. Good job for the amazing work, Anne, Marie Cindy, Andrea and Seidel. (They were the people that I was in contact from 8pm to 2am ... it's amazing)
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Jin Lee profile picture
Jin Lee
13 October 2023
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Not sure where to even start with Customs City. I've been in the industry for some time and worked with dozens of SW providers, but I must say that Customs City is superb in every single way possible. Their support is one of the best I've ever experienced within the industry. I would compare their service and response to AMEX platinum concierge service where someone actually responds and answers the first time without going through automated menus to speak or chat with support. You can use the best SW out there with fancy UI’s but if they lack support it’s a total deal breaker for me. Customs City has user friendly UI and functions that other SW vendors do not have but the most important part for me is the support I get from Customs City.
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Andrea Beltran profile picture
Andrea Beltran
30 January 2023
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Highly recommended, excellent system and very good service!!
Posted on Google Google
Víctor Eduardo Ramos Ambriz profile picture
Víctor Eduardo Ramos Ambriz
30 January 2023
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Totally recommended! The entire team makes an effort to bring you the best experience, they gives us quick and solid solutions with the best attention.
Posted on Google Google
Eduardo Omar Ramìrez Arizaga profile picture
Eduardo Omar Ramìrez Arizaga
30 January 2023
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
100% friendly.
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Víctor Eduardo Ramos Ambriz profile picture
Víctor Eduardo Ramos Ambriz
19 January 2023
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Totally recommended! The entire team makes an effort to bring you the best experience, they gives us quick and solid solutions with the best attention.
Posted on Google Google
andrea angeles profile picture
andrea angeles
18 January 2023
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Highly recommended, the interest the whole team puts in having the most updated versions and features to make the customer experience more enjoyable it's amazing!
Posted on Google Google
Chito Pacun profile picture
Chito Pacun
18 January 2023
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Customs City team are so helpful. They have guided me through the requirements and processes. The platform is straight forward. They have very good support team that you can get help if you have question or needed help.
Posted on Google Google
EDI Documents profile picture
EDI Documents
18 January 2023
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
User friendly system and quick customer service

Frequently Asked Questions

The best customs clearance software is one that combines automation, compliance accuracy, and real operational support. CustomsCity is built as a full customs clearance software solution, helping customs brokers, freight forwarders, and importers manage filings, reduce errors, and stay compliant as volumes grow, without relying on disconnected systems or manual work.

CustomsCity is purpose-built customs broker software and customs brokerage software designed to support high-volume, high-risk environments. The platform centralizes filings like AMS, ISF, ABI, in-bond, and more, while providing validation checks, automation, and 24/7 human support to help brokers move faster and reduce compliance risk.

CustomsCity is more than filing software, it’s a complete customs compliance platform. In addition to electronic submissions, the system includes built-in compliance rules, automated validations, audit support, and workflow visibility. This allows teams to manage customs compliance proactively, not reactively.

CustomsCity provides custom compliance solutions for customs brokers, freight forwarders, eCommerce operators, and logistics providers operating across the U.S. and Canada. The platform scales with your business, supporting both routine filings and complex compliance requirements as trade volumes increase.

The easiest way to find out is to see how the platform fits into your real workflows. CustomsCity offers live demos and free trials so teams can evaluate how the software improves accuracy, speed, and visibility before committing.

[Book a demo or start a free trial to see how CustomsCity works in practice.]

Book a Free Consultation Today